Claudia Chagas
Founder & CEO
Began his career on the floor. Still believes that's where the most important decisions are made.
A family of hospitality professionals, built over three decades.
We aren't a booking agency. We are the operations team behind thousands of events — a people-first business built on mentorship, consistency, and the quiet craft of great service.
10+
Years of Service
Our Story
From a small referral roster to a trusted city-wide team.
We started with a simple belief: hospitality is a craft, and the people who practice it deserve to be invested in. What began as a handful of captains handing off shifts across a few venues has grown into a team of thousands — placed thoughtfully across New York City's best rooms.
The things that made us worth recommending in our first year — attentive matching, honest scheduling, and a culture of respect — are the same things you'll experience when you work with us today.
Work with us
What We Believe
The principles that shape every shift.
People-First Operations
Every schedule, every venue placement, every training plan is designed around the professionals carrying our name. When they thrive, your guests feel it.
Intuitive Service
Our teams are trained to read a room — to anticipate the next need before it's asked. That's the difference between service that works and service that moves people.
Reliable Delivery
When we commit, we arrive — trained, dressed, briefed, on time. Our operations pipeline is built around doing what we said we'd do.
Mission · Values · History
Three decades of service, one philosophy.
Elevate hospitality by investing in the people who deliver it.
Our mission isn't a tagline — it's the operational choice we make every week: when we build a new training module, when we extend an offer, when we resolve a scheduling conflict in a team member's favor. We treat our people like peers, and they carry that posture into every room.
Teamwork. Integrity. Respect. Continuous learning.
We protect each other's shifts. We quote honestly and staff responsibly. We treat every guest — and every staff member — with the dignity we'd want for ourselves. And we keep learning, because hospitality evolves every year and the bar keeps rising.
Three decades. Two cities. Thousands of nights.
We grew one referral at a time: a venue manager recommended us to a caterer, a caterer recommended us to a corporate client, and by the second decade, we had quietly become the hospitality staffing backbone for some of the region's most recognizable productions. We still work the same way — carefully, relationally, one great night at a time.
138k+
Events Staffed
3k
Professionals on Staff
1k
Clients Served
500k+
Shifts Filled
Our Leadership
The operators behind your next great event.
Francisco
Founder &President
Oversees operations across New York City. Leads from inside the business, not from above it.
They don't just fill a staffing order. They understand the event — the guest list, the tone, the choreography — and they place the exact right people in the exact right moments.— Event Director, Major Cultural Institution
Start the Conversation
Tell us what you're planning.
Whether it's an intimate dinner or a multi-day activation, we'll help you design the staffing plan.